Thank you for reading. He knows his stuff and he doesn’t fluff around. Could not be happier. Clearly your employee choices and your training programmes are very successful. We shop with you when we need new technology and have always found helpful and willing staff.

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I’d been on a navigation course all day using a compass and phone app.

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And pbtech you have earned your next valued customer. I highly recommend PB Tech at Henderson for buying their products as they are number one. Enjoyed chatting with him and really appreciated him helping me understand more about the computer I am building.

We talked about what I use my phone for and he said that he thought my phone issue might be hardware rather than battery.

My web order could not be located and acroc continued about her business with a professional and unflustered manner. Apple Mac iPhone iPad Accessories.

Well I could be happier actually, this young man Jordan sharplin is sharp with his knowledge of these technologies. I bought a 55″ Philip TV and used for 2 weeks but found with firmware problem which appeared with freeze browser page and even required to force shut down the TV.

If we got service of such excellence everywhere especially in the governmentNew Zealand would be a far better place. A very nice Acer and it was even better quality than the previously suggested screens. Make the smarter choice. He helped us for about half an hour, and was very friendly and patient with us. Pay rise this man today.


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Get the Latest Deals! He made huge difference to my stressful situation.

mmouse He is an amazing customer service he is humble and excited happy and smiling he wasn’t just trying to sell a screen to make a sale he wanted to help the person in need good vibes all round I would absolutely love to walk in to your hornby branch again when I come to get my computer in.

I really frustrated with this solution as there are no timeframe for repair. Mark the Manager and Simon your engineer sorted out a tricky hardware repair on the spot within minutes.

He answered my questions, engaged well with me, and helped me pick what would meet my needs. I had already been in a few month prior and one of you sales suggested a couple of good potential monitor, although they were good they were not at all ideal. Ben was patient and explained carefully.

However, to start with their solution was to wait for Philip firmware update but may be a week, a month or even a few months.

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We appreciate his style and his manner and we left with our purchase feeling quite satisfied. The optica was bulging on one side and the corrdless felt hot. I told him about the one the other sales had suggested, jordan said. We were looking to upgrade an Ipad mini and we received excellent service from a sales team member who listened to what we were thinking, questioned to clarify our thoughts and then made some helpful suggestions while showing us our possibilities.


I would have come home and just charged the phone and ignored cordkess for the evening thinking that it was just getting old and the battery is tired. Nothing was a problem, he was incredibly helpful, and I think I’ve been able to get most of what I wanted off my old phone and onto the new one.

I recently came in to pb tech just yesterday to purchase a new gaming monitor.

Ella eventually went away and picked another order for me. I have been here twice and I will come back in the future when I update a new computer. And leave with the optica, that you can’t wait to go back.

His own technical knowledge was excellent, but whenever he needed more input, or double-checking, from his supervisor he put me on hold for a short time and got it. And, even better, it was a future-proof solution. Thanks so much Ben.