As a general rule everyone: On — Upstream channel is connected. Let the modem sync up first then the router. To start the conversation again, simply ask a new question. I do have CVC and firmware everything. If you turn off your firewall and you can get online, then check firewall settings. Any faced this kinda problem,if yes pls.

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Most commented news last week [78] Wednesday Morning Links [45] Grab that coffee! Why’s it any of your business if someone wants to change it, are you the IP police and why should you care.

To start the conversation again, simply ask a new question. Skip to main content. We started Docsis Mix mode after upgrading the firmware.

Marcus June 24,2: This ongoing issue I have hasnt been corrected by my provider cablevision. We received complains of CM not ranging. Let the modem sync up first then the router.

Cable Modem Troubleshooting: Motorola SB5100

Perhaps a bit late, but for Ben: If this light is on, all other lights will be off. Ask a question Reset.


EG Premium Member Feb Tier 2 support is usually not required to change cpe devices. I cycled the modem and basestation off and the Powerbook and then restarted them April 12,9: I do have CVC and firmware everything.

Hi, I have a question about this SB Does anyone have any suggestions on how to fix this? I keep losing connection. Other hex values are of FEC Byte info. Is it possible there is a lock of some type that prevents this modem from being used outside of the USA?

Roadrunner, motorola sb cable modem &… – Apple Community

When Internet Explorer reports it cannot open a web page connection has been lost I check SB and proper lights are on as though everything is fine. Stop the behavior that gets you banned. Modulation profile is normal all QPSK. Currently SB is connected to the one port router A.

Motorola SB5100 Mac Version Problem

Press standby button on top of modem Power light NOT solid green. Most Active Forum Topics this week I’m not sure why motorol it’s saying that it can’t support the QAM, frequency, width or some other aspect of what it’s being told to use — or that it can’t properly read the descriptor at all.


Trying to get my snow Airport to play nice with my TW Roadrunner cable internet service. To be honest, most follow a script that will cover most basic troubleshooting including most of the steps above. Widespread Centurylink Outage this morning Curiosity is not against the law.

It sounds like you’ve possibly configured some return modulation profiles that may not be supported. User profile for user: