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Clear the registry filters If your computer cannot burn discs, try clearing the registry filters.
HP PCs – CD or DVD Drive Cannot Burn Discs (Windows 10, 8)
Do not restart the computer and do not refresh the hardware list. Minimum monthly payments are required. See all condition definitions – opens in a new window or tab. How does HP install software and gather data? If you are prompted for an Administrator password or confirmation, type the password or provide confirmation. The type of disc you use for burning must be td-h353c with the type of disc drive in your computer; that is, you cannot burn a DVD-R disc in a drive that does not support DVD-R technology.
HP Ts-h353 Black Internal 16x SATA DVD ROM Drive
Using HP Hardware Diagnostic software to test the drive on computers running Windows 7 that cannot burn discs The laser alignment and the hardware that supports it must retain a high degree of accuracy. Many of the apps that came pre-installed on your computer are available to download for free in the Microsoft Store app.
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HP PCs – CD or DVD Drive Cannot Burn Discs (Windows 10, 8) | HP® Customer Support
To find the software after you uninstall it, use HP Recovery Manager if the burning software came from HP, or use the installation files if the burning software came from another company.
To clear the upper and lower registry filters, use the following steps:. Make sure you have selected this exact key name.
If you are prompted for an Administrator password or confirmation, type the password or provide confirmation. This item will ship to United Statesbut the seller has not specified shipping options.
For testing purposes, try a few different brands of compact disc recordable CD-R. Depending on your version of Windows, choose one of the following documents for more information:.
If the computer still cannot burn discs after performing the other steps in this document, test the drive for hardware failure. See terms – ts-u353c in a new window or tab. Please try again shortly. Decrease the disc burning speed If your computer cannot burn discs, try burning the disc using a slower burn speed. Delivery times may vary, especially during peak periods.