Message 3 of If error code 10 , 19 , 31 , 32 , 39 or 41 displays in Device Status, a problem exists with the integration of previous CD burning software. Select Boot Options , then press Enter. Use the following steps:. Windows checks for problems. If the drive name appears , the drive is recognized by the BIOS and should also be recognized by Windows.

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Reinsert the power and data cables into the back of the drive making sure the cables fit snugly into their connectors and make sure there are no bent pins. Once you have checked the BIOS for problems, use the Hardware and Devices troubleshooter to check the hardware for problems.

Select Newthen click Multi-String Value. bddbdrw

If your notebook computer has a battery that is sealed within the computer’s case, a battery that cannot be removed easily, skip this step. If you have a question create a new topic by clicking here and select the appropriate board. If the drive name still does not displayreplace the cable, the yp, or have the computer serviced.

Many of the apps that came pre-installed on your computer are available to download for free in the Microsoft Store app. I sure was hoping the internet community was ch1l0 little brighter these days. Clear the upper and lower registry filters Clear the registry filters for Device Manager error codes 1019313239 or 41 using the following steps:.


If an UpperFilters value is also listed, select UpperFilters in the right side of the window and press the Delete key. If you need to change the operating system, click Changeselect your version, and then click Change. The “Drive” on the menu is greyed until you insert a disk.

HL-DT-ST BDDVDRW CH10L resources, firmwares and drivers

As I mentioned, this is a registry problem. Once I installed win7 the DVD drive stopped working. Would you use this site again?: If you are prompted for an administrator password or for a confirmation, type the password, or click Allow. This option requires basic OS understanding. Windows checks hc10l problems. All forum topics Previous Topic Next Topic.

HP PCs – CD/DVD Drive Is Not Detected (Windows 10, 8) | HP® Customer Support

Right-click the drive name and select Enable. Click the Download button, and then follow the on-screen instructions to download and install each applicable update. Use the steps in Software for burning discs does not recognize the drive to make the disc bddvdr software detect the drive. The disc drive should now be recognized by your recording bbddvdrw. See your browser’s documentation for specific instructions. If you are prompted for an Administrator password or confirmation, type the password or provide confirmation.

Click Fileclick Exporttype a filename that is easy for you to remember, then click Save. Normally if you look carefully at all the symbols on the face plate of the drive you will see on the DVD Multi icon. Press and hold the power button for 5 seconds to turn bddvdew your computer completely.


I haven’t installed itunes but, I did discover the Blue Ray player would not work one afternoon about 2 months ago while in New Mexico.

If a System Restore does not resolve the problem, you can perform a system recovery to return the computer software configuration back to its original state. If you are using a desktop computer, continue to Check the drive cable connections.


In the right pane, click LowerFilters. All forum topics Previous Topic Next Topic. Follow the on-screen instructions to reinstall Cyberlink Power2Go, and then open the app.

Javascript is disabled in this browser. If a Let’s identify your product to get started page displays, select your computer type, type the model name of your computer, and then click Submit. Check the drive name in Device Manager If a window does not open when discs are inserted into the drive and the drive does not display in File Explorer, it might be a problem with the BIOS.