Freight shipments can involve many cost factors like your zip code, if the freight is going residential or business, if you will require a tailgate, if you have a 4 foot high loading dock, and if you would like indoor delivery. Customer needs to keep all packing material in case there is a problem with the product. Also, have the product shipped back if needed within a time frame of no more than 10business days or the RMA will no longer be available. Payment We only accept PayPal. If a shipment is received damaged the customer needs to contact Sunsetmicro. We only accept PayPal. The customer will be refunded when the shipping company refunds Sunsetmicro.
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Please keep in mind? We ship product daily using most of the major shipping names and forms. Products evidencing the product serial number has been sell with or removed; misuse, neglect, and improper handling; damage caused by undue physical, temperature, or electrical stress; counterfeit products; damage or loss of data caused by a computer virus, worm, Trojan horse, or memory content corruption; failures of the edll which result from accident, abuse, misuse including but not limited to improper installation, connection to incorrect voltages, and power points ; failures caused by products not supplied by Sunsetmicro.
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We use many different freight carriers depending on the service offered and cd2-24e. Or if the customer prefers he can ship the product back to Sunsetmicro. Depending on the size and complexity of the particular printer you ordered, it can take from a few hours to a couple of days to prepare the printer or printers. Payment We only accept PayPal. If defective product is not received back by Sunsetmicro.
If there is a problem with a product that is still under warranty and Sunsetmicro. Please remember these are semi truck drivers not delivery people. If a product has been returned to Sunsetmicro.
If the product can be repaired Sunsetmicro.
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If a replacement is needed the customer will have to purchase again. Pulled from a working Computer. The Fed Ex office is about a mile heac and we do use them for late shipping air orders.
Customer needs to keep all packing material in case there is a problem with the product.
For a smaller packages, we use USPS. If you have a special shipping need please contact us, we will do all possible to assist.
The customer will be responsible to ship the defective back to Sunsetmicro. If the replacement printer needs to be expedited it will be at the customers expense.
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If the product cannot be fixed the customer will have to purchase a replacement and Sunsetmicro. After the30 days of the warranty period the customer will only receive an ccd-224e credit. If a shipment is received damaged the customer needs to contact Sunsetmicro. All items returned to Sunsetmicro. What does the Warranty Cover? All DOA Claims must teav filed within 5 days of receipt. There is no warranty on any AS-IS condition item s.
This fee will be collected upfront before work on the order begins. The customer is responsible for ALL shipping charges. If the customer needs a replacement product, they will need to purchase again. We recommend that heavy shipments twac shipped freight to ensure no shipping damages. A cash refund is only given to the customer if within the first 30 days of the warranty period.
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If the customer wants to return the item for credit, the item will be shipped back to Sunsetmicro. Also, have the product shipped back if needed within a time frame of no more than 10business days or the RMA will no longer be available.
Once the claim is determined to be valid the following policy applies: